Pension Division

Q - What are the documents to be submit for the widow’s, orphan’s pension e paid after the death of a pensioner?

• Original copy of the death certificate of the pensioner.

•  The Origional copy of the widow's certificate.

• Origional marriage certificate.

• A photocopy of the widow's bank account.

• Photocopy of the widow's Identity card.

• A photocopy of a widow orphan card or a widow orphan number.

• Certain color passport certified by the Grama Niladhari.

• All photocopies of the above documents should be certified by the Grama Niladari

Q - How much time does it take to get the pension particulars?

• 10 Minutes

Q - How much time does it take to get the widow pension?

• 10 Minutes

Q -  Why has the pensioner's pension been stopped?

• The pension has been stopped because the Life Certificate for the relevant year was not submitted.
• The pensioner should appear in person to complete the Life Certificate process. The Grama Niladhari will be informed to verify and obtain the certificate.
• Once the Life Certificate has been renewed and received, the pension will be reinstated and updated accordingly.

Motor Traffic Division

Q - Does the new vehicle need a emmission test certificate?

• No

Q - What is the penalty for delaying the payment of Motor Vehicle Revenue Tax?

• 10 percentage of revenue tax

Q - What are the documents required for the payment of Vehicle Revenue Tax?

• Registration Certificate

• Valid Insurance Certificate

• Emission Test Certificate

Registrar Division

Q - How much time does it take to get the Birth / Death / Marriage Certificates?

• 10 Minutes

Q - How much time does it take to get the applications requiring a search?

• 01 day

Q - Do we need to fill out any applications to obtain the certificates?

• You can visit in person, provide the required information verbally, and obtain the certificates.

NIC Division

Q - Documents required for identity card correction?

• Application form

• Birth certificate or age proof certificate (Age proof certificate: a document verifying the date of birth)

• Marriage certificate (for women only)

• Fee- 640rs

• Copy of photograph

• Voter ID card

• Proof of voter registration (if the Voter ID number is not clearly visible; a document other than a photocopy of the Voter ID card itself)

Q - Documents required to obtain a replacement for a lost identity card?

• Application form

• Birth registration certificate or age certificate (A document verifying the date of birth if an age certificate is attached)

• Marriage certificate (for women only)

• Fee-1140rs

• Passport-sized photograph

• Police report

• Certificate regarding National Identity Card number (Document other than a copy of the National Identity Card)

Social Service Division

Q - Who are the eligible beneficiaries for the Public Assistance Monthly Allowance (PAMA)?

• Widows
• Women abandoned by their husbands.
• Orphaned children under 16 years of age.
• Elderly individuals who live alone.

Q - What are the documents required to apply for the Arasawa Children’s Insurance?

• Duly completed application form.
• A copy of the Birth Certificate.

Q - What is the eligible age to obtain an Elder's Identity Card?

• Over 60 years old.